Privacy Policy and Terms

Raptor Pharmaceutical Corp. ("Raptor", "us", "our", "we", and similar terms) respects your privacy and we recognize your need for appropriate protection of any information that you share with us by which you can be identified, including but not limited to, your name, address, email address, and telephone number. That is why we have established this Privacy Policy, so that you are informed about how we use the information you provide to us and how we protect this information from unauthorized use or disclosure.

Please note that the Raptor’s Websites are directed towards users who reside in the United States of America. It is not our intent to gather personally identifiable information from individuals residing outside the United States of America.

Information Collection and Use

You can generally visit our Website without revealing any personally identifiable information about yourself. However, to access certain options and services we may ask you to provide certain personally identifiable information and without providing such personally identifiable information, you may be unable to access certain options and services. We (along with our third party partners engaged to provide marketing and advertising on our behalf) collect personally identifiable information about you only if you voluntarily provide it to us and you have the option not to provide any personally identifiable information to us. The following is personally identifiable information that you may voluntarily provide to us and how we use it:

  • Interactive Services. Information obtained from you on web surveys and questionnaires, such as contact information (name and shipping address), demographic information (zip code, age level), medical condition, and other health-related information. We may use this personally identifiable information to provide you with information and services for which you have expressed an interest or that you may find useful based on your answers in a survey or questionnaire. Additionally, we may refer to your personally identifiable information to better understand your needs and how we can improve our Website.
  • Correspondence with Raptor. If you communicate with or request information from Raptor personnel, they will have your email address as well as whatever health-related and/or personal facts you chose to include in your email.
  • Newsletters. Information obtained from you from your request to subscribe to a newsletter, such as contact information (name and email address). We may use this personally identifiable information to deliver the newsletters that you have elected to receive.
  • Registration. Information may be obtained from you on registration forms used to process your requests for information, such as contact information (name, address, email address). This registration information may also be gathered if you register for certain services via fax, email, or mail. We may use this information to send you a welcoming email to verify your request, website updates, or other information in response to your request.
  • Employment. Any personally identifiable information contained in your resume that you submit through our Website. We may use your personally identifiable information to send you a welcoming email, for employee recruitment purposes, or to respond to your requests for information.

Raptor is the owner of all information collected on this Website.

Minors

You must be 18 years of age or older to submit registration or survey information. If you are under the age of 18 and wish to register to obtain further information or be included in a survey or questionnaire, then your parent or legal guardian must register to obtain the information or to participate in the survey or questionnaire.

Cookies and GIF Files

Some of our Websites may use cookie technology to identify users who have previously visited so the user is recognized upon return, thereby saving them time while on our Website. A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Website. Once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use our Website. A cookie may be placed by us, or by vendors or service agencies who work with us or with our partners. Your browser software can be set to reject all cookies, but if you reject our cookies, certain of the functions and conveniences of our site may not work properly.

Log Files and Aggregate Information

We may track the total number of visitors to our Website, the number of visitors to each page of our Website, IP addresses, and the domain names of our users' Internet Service Providers, and we may analyze such data for trends and statistics in the aggregate, but such information will be in aggregate form only and it will not contain personally identifiable data. Such aggregate information is not linked to any personally identifiable information that can identify any individual person.

We may use such aggregate information to analyze trends, administer the Website, track user's movement, and gather broad demographic information for aggregate use. We may share this aggregate information with our corporate partners and contracted vendors to assist us in operating the Website and to enable them to better understand Raptor's business.

Sharing and Disclosure

We may provide your personally identifiable information that we collect and the data generated by cookies to a parent, subsidiary or affiliate entity within the Raptor corporate family, partner entities, and the vendors and service agencies that we may engage to assist us. For example, we may provide your personally identifiable information to an organization in order to complete a service (e.g., send out newsletter emails you have requested), to assist us in reviewing the data or to provide marketing or advertising on our behalf. Any organization to which we provide such personally identifiable information is also required to keep your personally identifiable information confidential in accordance with this Privacy Policy. We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority (such as reporting safety information to the Food and Drug Administration). We will not sell your personally identifiable information to any other company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Raptor participates or to a purchaser of all or substantially all of Raptor's assets. Such successor entity shall be bound by the terms and conditions of this Privacy Policy.

Privacy Policy Updates

We will only use personal information in the manner described in the Privacy Policy in effect when the information was collected from you. However, we reserve the right to change the terms of this Privacy Policy at any time by posting revisions to our site. If at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email to the extent that we have your email address. You will be given the choice at that time to "opt-in" for any additional uses or disclosures of your personally identifiable information that you made available to us prior to the change in our Privacy Policy.

Links to Third Party Sites

p>Some of our Websites may contain links to other websites on the Internet that are not under the control of or maintained by Raptor. Such links do not constitute an endorsement by Raptor of those other websites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that Raptor is providing these links to you only as a convenience, and you agree that Raptor is not responsible for the content of such websites. Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.

Security

Raptor and its third party providers may employ procedural and technological security measures, consistent with industry practice. Such measures are reasonably designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Raptor may use encryption, password protection, secure socket layers, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information.

Correction/Updating Personally Identifiable Information

Raptor provides you with the ability to review and correct any of the personally identifiable information that you have provided to us. If you wish to correct any information provided to us, you may update your contact information directly by contacting Raptor at . You may also "opt-out" of receiving emails and other communications from us by using the unsubscribe feature included in the emails we send.

Privacy Policy Last Updated: October 8, 2008.